Operational Models

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Priority Industry Sector

Are your competitors talking about you in their boardrooms? Does your strategy guide how you allocate resources? Can every employee articulate your strategy and are they empowered to execute on it? At AI Group, we see strategy as much more than a plan. Since AI Group’s founding, strategy has been our core business. We work with companies in every industry to develop strategies that deliver results.

What works in one industry may not work in another. That’s why we strive to know them all, inside and out. Our people are experienced, real-world professionals who provide practical perspectives and solutions. So, you can avoid pitfalls, minimize risk and gain an edge.

For more than 20 years, AI Group’s superior capabilities have helped thousands of clients in every industry develop and deliver winning strategies.

We see things that others miss, offering you more creative solutions that combine our deep geographic experience, intimate sector knowledge and clear insights into how to create value in your business.

We work collaboratively, build lasting capabilities into your team and help your organization mobilize for change.

We define our success by your results. We care deeply about our clients. We enjoy our work―and we have fun doing it.

 

Seven AI-Group’s Operational Beliefs

  • There are few bad businesses, but many bad strategies. Returns are generated by delighting customers and beating the competition, not by pursuing hot markets.
  • Good strategies create a path to leadership economics. In a correctly-defined business, one or two competitors with superior economics, enabled by strong leadership, usually capture the profit pool. The paradox of leadership is that the strongest companies are often the furthest from achieving their full potential.
  • A company’s first priority should be unlocking the full potential of the core. Strategy is the science of allocating scarce resources. Companies that are sustained value creators know their core and focus their resources on attaining full potential before pursuing adjacency―and then only with ruthless discipline.
  • Leadership starts with competitive advantage. Strategies lacking a sharp definition of how to win, relative to the industry’s rules of the game, seldom return their cost of capital. Leadership requires companies to combine superior capabilities and assets to form strong, repeatable differentiation.
  • Customer advocacy is the acid test of competitive advantage. Most companies fail to deliver a superior customer proposition; however, sustained value creators are twice as likely to get it right. But no matter how good your proposition, low cost is critical to staying competitive and fueling reinvestment.
  • A good strategy is one that can be implemented. The reason many strategies don’t deliver results is the failure to change behaviors. Winning strategies are designed for and with the front line and are understood throughout the organization, not just in the board room.
  • Repeatable Models deliver enduring success. Successful companies build Repeatable Models with well-defined core differentiation, clear non-negotiables that embed the strategy at the front line and feedback loops to adapt continuously and delight their customers more, at an ever-lower cost.

The AI-Group’s strategy experts will continue to provide support for our clientele base with the most complex business and governance challenges. We build tailored solutions to help clients achieve sustained growth and emphasize mobilization from day one.

Actively, we begin by seeking to position the optimal-positive impacts, enabling our clients to out-execute and out-invest their competitors; and ultimately generate higher returns. Hence our support strategies are synchronized through:

 

Customer Experience Culture Change Management

A service around transforming company and employee culture, to ensure it is aligned with the desired experience to be delivered to customers, being a driver of change rather than a barrier to change, across all companies.

Segment-Specific Treatment Differentiation

A service around designing and bringing to life customized segment-specific treatments for various consumer segments, to ensure the experience is differentiated and optimal for those who individually have a greater impact on the bottom line vs. the mass.

Data Strategy & Governance Design

A service around enabling the utilization of data to drive value, from designing how data should be collected to where it should be stored, how it should be managed to how it should be leveraged / utilized.

Cross-Sales Strategy Design

A service around building a cross-sales culture within multi-industry companies, such that individual companies share as well as gain consumers from peer entities, driving an overall increase in total consumer share-of-wallet.

Project/Facility Management Office Establishment

A service around supporting various initiatives that require guidance in implementing, through establishing, leading, and / or staffing project management offices overseeing the day-to-day efforts of various implementation work-streams.

Synergies Assessment & Strategy Design

A service around examining and understanding the various marketing, sales, and operational actions that can be taken by various companies mutually, tapping into the benefits that synergy can create, driving revenue growth as well as cost savings

Customer Total Value Modeling

A service around understanding the actual, historical, as well as potential value of customers, examining their spend across companies, as well as within households, to gain a true understanding around most valuable as well as most grow-able customers.

Our Approach

AI-Group Inc. Holding LTD’s expertise lies in its deep understanding of customer’s requirement and needs:

  1. Our consulting team is organized by a functional area of expertise that seeks to transform our ability to provide highly effective and impactful management consulting.
  2. Our dedicated personnel working in talent acquisition consistently keeps in touch with clients and manage service delivery in line with client requirements and needs.
  3. Our approach is to help aspiring companies on five key components:

Partnership with Clients

We work very closely with our clients to understand and shape and build efficient systems, and inspire an avalanche of solutions, including seconding our people onto clients’ management teams. This unique approach provides us with key insights into the challenges that our clients face on a day-to-day basis and help us innovate across products, services and models – in a bid to fix challenges.

Be it management consulting, HR recruitments, business deal cuts, corporate negotiation, systems development, investment in ECP services or even capacity building, we always understand clients’ needs as we work closely with them to deliver what we commit.

High-Expertise Teams

We deploy small teams of highly experienced and motivated individuals with deep knowledge and key market relationships, ensuring that our clients benefit from their investment in our services and systems. As a result, our clients have direct access to expertise within our business ecosystem. We work on the concept of client-relationship value in order to deliver measurable and trackable results and system efficiency to our clientele.

Customized Solutions

We believe that every business and every requirement of our client is unique, and so we always provide customized solution to every client’s need.

Value Addition

Value addition to client is a way of life at AI-Group Inc. Holding LTD. We believe in delivering immense value to our customers’ businesses across hierarchies of services. Whether it is by helping them scale up faster, execute better or help them hire the right talent for critical roles to deliver proficient systems for them; our commitment to client’s work is delivered with passion every day. It is at such point we add our best service value to everything we do for the overall benefit of our clients.

Purpose

We prioritize Work, Industry, Business growth and Customer Satisfaction. By sheered commitment, we strive to achieve the following purposes:

  • Inspire businesses to dream big and realize their full potential by helping them grow.
  • Meet clients wherever they are on their paths to industrial revolution and emergence into corporate pan-African and global firms, customized solutions that works and impact.